freddy AI for CX

You can enable your Freddy Self-service bot to understand the intent of your customers in a conversation. You can set up questions and their variations...

Quick Actions enables customers to move around quickly in a bot conversation. You can allow your customers to go to the previous or a different dialog or co...

Analyzing how your bots perform is essential to understanding the behavior of your bot. You can learn more about how your bots behave and get insights into ...